Glowing reviews from relatives whose loved ones are cared for at Royal Star & Garter in Surbiton have led to the veterans' charity winning a respected award.

The five-star feedback left on carehome.co.uk saw Royal Star & Garter named in the Top 20 Small Care Home Groups 2026.

The leading UK care home review website said the award for Royal Star & Garter demonstrated "excellence" and reassured families looking for care.

The charity provides loving, compassionate care and support to veterans and their families living with disability or dementia, from Homes in Solihull, Surbiton, High Wycombe and Worthing.

The Homes have dozens of reviews on carehome.co.uk praising and endorsing the care – including complex needs, dementia, palliative and wellbeing.

In her five-star review, the daughter-in-law of a resident in Surbiton said: "I'm impressed with the quality of care and the whole environment. Particularly, I would highlight the social activities, medical care and quality of food.

"The staff are uniformly pleasant and upbeat, and take a personal interest in the residents… We feel lucky to have found this residential home with its superior ethos."

Another resident, whose mum is at the same Home, said: "It was a big move for her to give up her independence and move into a care home, and it did take her some time to adjust, but now she is so happy that she made the move.

advertisement

"The most valuable asset at Royal Star & Garter are their wonderful staff - their skills, service and interactions with residents is exemplary. The care at Royal Star & Garter far exceeded our expectations."

A spokesperson for carehome.co.uk said: "Awards like this don't just recognise excellence, they help reassure families searching for care that they are choosing a home they can trust. Once again, congratulations to Royal Star & Garter and its team on this outstanding accomplishment."

Shirley Hall is Director of Care & Wellbeing at Royal Star & Garter. She said: "We truly appreciate the trust people place in us when their loved ones come to Royal Star & Garter. It is heartening to see their many reviews praising the work we do, and the fact it comes from relatives makes it all the more special.

"It is testament to the incredible care delivered to our residents, and a wonderful reminder of why we do what we do."

All Royal Star & Garter Homes have a dedicated Wellbeing Team and in-house physiotherapy rooms.

The charity also provides services reaching into the community, including Lunch Clubs, Day Care and a national Telephone Friendship Service.

Royal Star & Garter in Surbiton is welcoming new residents. For more information on this, the other services it offers to the veterans community, or to work at the Home, click here.