IT Store Solutions Consultant Retail

Surbiton

I.T. & Communications

69300 Annual

Permanent


Summary

£48,400 up to £69,300 per annum - This isn't making a change today. This is making an impact tomorrow.

Our Head Office Business Solutions department is looking for an experienced, highly motivated, and driven individual to join our team and build a career in a challenging and international environment

IT Store Solutions Consultant provides IT solutions for our Head Office, Regional Distribution Centers and Property Offices including, stock management, Mobile Applications, Reporting, Warehouse Management, HR, as well as other bespoke systems and solutions.

We have moved to a hybrid working model with a recommended 2 days in the office per week for appropriate Head Office and Regional roles, empowering our teams to choose how and where they work best. We feel it is important that, where possible, we offer our colleagues as much flexibility as possible and trust our teams to determine the right environments that work most effectively for them.

What you'll do

  • Collaborate closely with cross functional teams to understand business requirements.
  • Ensure the IT solutions technical capabilities are fully utilised and meets the specific needs of each department.
  • Create and deliver presentations to key stakeholders.
  • Assess, plan, and implement business projects by taking on a Project Manager and/or Technical Lead role.
  • Manage the ongoing change, release, test, and live implementation of IT solutions.
  • Support the implementation of new features and system enhancements by ensuring functional specifications are coordinated with system developers.
  • Provide a professional and expert level of 3rd line support, ensuring timely resolution of technical issues.
  • Create and maintain documentation, including system configurations, testing scripts, and troubleshooting guides.
  • Provide 'out of hours' on call support on a rota basis (approx. 1 in every 6 weeks)
  • Occasional local and overseas travel / overnight / weekend work due to off-site meetings, upgrades and system support.
  • Work closely with external suppliers to ensure offered solutions and services are fit for purpose and provide expected functionality to adequately support store operations.

What you'll need

  • A technical understanding of a sustainable IT solutions lifecycle
  • Experience delivering retail solutions projects
  • An understanding of ITIL
  • PowerShell and/or Python experience would be ideal.
  • Experience in communicating with and acting as an interface between technical and functional teams.
  • The ability to demonstrate initiative and solutions ownership
  • To be able to work both independently and as a team to ensure the correct application of the IT solutions lifecycle
  • Experience in learning new systems and processes, both bespoke and off-the shelf
  • Strong verbal and written communications skills
  • Project Management and Stakeholder Management experience is highly desirable
  • UK driving licence desirable

What you'll receive

This isn't getting by. This is getting what you deserve. Working at Lidl is rewarding, in every sense, because we give you the extensive training to succeed in your role and plenty of opportunities to progress your career here. We're proud to offer a competitive salary starting from £48,400 with the potential to earn up to £69,300 (depending on experience) with 35 days' holiday per year (pro rata). We also recognise that different people value different benefits, based on different lifestyles and needs, which is why we offer arrange of additional benefits including but not limited to:

  • Barista Bar, restaurant and free onsite gym
  • On-site Car Parking (including electric charging in each space)
  • Employee Assistance Programme (EAP)
  • 10% in-store discount card

To find out a Lidl bit more visit our benefits page to see for yourself!

includes 10% non-contractual London Weighting allowance

Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.

Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.

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