About Us: Richmond Borough Mind is dedicated to supporting the mental health and wellbeing of our local communities. We provide innovative, person-centred services that reduce stigma, improve access to care, and empower individuals to live well.

The Role: We are looking for a compassionate and proactive Mental Health Outreach Worker to join our team. You will deliver community-based crisis prevention and mental health support, with a focus on underrepresented groups, particularly racialised communities and LGBTQI+.

This role combines crisis intervention, peer support, and holistic outreach to individuals with complex mental health needs, including co-occurring conditions, substance use, trauma, and suicidal ideation. This role serves as the link between our services and the local community.

We are seeking a person who is dedicated, able to form professional relationships in challenging situations, understands crisis intervention and can lone work with confidence and with the support of the wider team. You will have an understanding of crisis and risk planning, developing trusting professional relationships and have the ability to work proactively with the support of the wider team.

Key Responsibilities:

Provide timely, community-based crisis prevention and support, including outreach to individuals leaving inpatient care.

Engage marginalised communities to improve access to mental health services and reduce stigma.

Build relationships with LGBTQ+ and BAME individuals and organisations, co-producing peer-led support initiatives.

Deliver culturally appropriate engagement and awareness activities in partnership with local services.

Provide holistic, person-centred support for individuals facing complex mental health challenges, addressing co-occurring issues such as substance use, trauma, and housing instability.

Collaborate with statutory and voluntary sector partners to remove barriers to care, promote recovery, and improve wellbeing outcomes.

Act as a peer and advocate, creating inclusive and safe spaces for individuals at risk of crisis.

About You:

Experience in mental health, crisis intervention, or community outreach.

Strong understanding of the needs of underrepresented communities, including LGBTQ+ and racialised groups.

Ability to provide trauma-informed, person-centred support.

Excellent communication and partnership-building skills.

Passion for reducing mental health stigma and improving access to support.

Why Join Us: This is an exciting opportunity to make a tangible difference in your community, supporting individuals to live well and promoting inclusive, accessible mental health services across Richmond and Kingston.

We offer:

25 days annual leave plus bank holidays per year, increasing by 1 day per full year of service (up to a maximum of 30 days) pro rata

Contributory pension

Bonus 1 day of annual leave per year over the festive period (pro rata)

Employee Assistance Programme (EAP) which includes free counselling sessions

Training and personal development opportunities

Paid time off for medical appointments

Staff away days and socials

The successful candidate will be subject to a Disclosure & Barring (DBS) check.