This is an excellent opportunity to join an established and fast-growing business in a key role. You will provide administrative support to the logistics team using the company s computer system

• Based in Chessington
• Up to £28,000
• Monday Friday, 8am 5pm hours per work
• Onsite parking
• Pension scheme
• 25 days annual leave plus bank holidays

Job Description:

• Checking emails, taking phone calls and acting accordingly
• Resolving queries and complaints for customers
• Sending out literature and correspondence as required
• Liaising with suppliers overseas
• Tracking orders and keeping the logistics team leader updated
• Check and update the stock of the warehouse weekly, create orders to the suppliers
• Create quotes for customers
• Issue the invoices from the quotes and make sure the goods are ready for dispatch
• Issuing internal credit notes.
• Liaison with our sales and technical team
• Creating intercompany orders/invoices
• Updating the systems with current prices
• Carrying out the daily transport duties
• Liaising with the production team and third-party carriers, to ensure delivery dates and times are adhered to in accordance with agreed timescale
• Responsible for the warehouse, i.e. wrapping/strapping the pallets, receiving/checking goods, checking the supplies, using the pump truck, tidy up

Person Specification:

• Experience in sales or customer service and warehouse role is preferred
• Strong written and verbal English communication skills is essential
• Detail oriented and ability to multi-task in a fast-paced work environment
• Customer service-orientated mindset to provide excellent support to customers
• Analytical skills to evaluate and interpret sales data
• Knowledge of sales operations and logistics processes
• Ability to multitask and prioritize tasks in a dynamic environment
• Proficient in MS Office / ability to learn in-house programs

Refer a friend and earn £100! If you have a friend who is also searching for a new opportunity in the local area, recommend Optima and if we place them (providing they complete their 3-month probation period), you will receive a £100 retail voucher of your choice!

Please note that if you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted.

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Optima Recruitment Limited are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.