Job description
We're looking for new team members for our frontofhouse team at the Elm Tree, Surbiton. Experience is welcome but not essential as full training will be provided. We're looking for a strong personality who can make every person that walks through the door feel welcome, whether a first visit or the regular who pops in every other day!
What you'll bring:
- Serve drinks and assist customers with their orders in a courteous and efficient manner
- Maintain cleanliness and organisation of the bar area
- Check identification to verify legal drinking age and adhere to licensing laws
- Handle cash transactions accurately using basic maths skills
- Restock bar supplies and manage stock levels effectively
- Engage with customers to create a welcoming atmosphere and promote specials or events
- Follow health and safety procedures diligently
- Assist in setting up and clearing tables as required during busy periods
- Manage time effectively during shifts to ensure smooth service delivery
Experience
- Previous experience in hospitality
- Strong serving skills with a focus on customer satisfaction
- Good organisational abilities to manage multiple tasks efficiently
- Basic maths skills for handling payments and balancing tills
- Excellent time management to ensure prompt service during busy hours
- Friendly personality with excellent communication skills
- Ability to work well within a team and independently when needed
What we offer:
- Competitive hour rates - £12.71 per hour and Service
- Free staff meal and drink on each shift
- Training and opportunities to progress.
- A supportive, independent company that values its people
- A welcoming team environment with a supportive Operations Management Team.